Our Policy

Security



We take security very seriously. We have implemented a bank approved encryption system to protect your transactions with us. Any personal details entered including credit card payments will automatically be encrypted using the GeoTrust Quick SSL Secure Sign. You will see a padlock symbol at the bottom of the screen confirming this so you can purchase on-line in complete confidence. In line with new bank guidelines we also ask clients booking either on-line or via the telephone to get the cardholder to complete and sign a ‚??permission to charge credit card form‚?Ě. This form must be either faxed or posted back to us to finalise your reservation. We feel this also offers our clients extra security and better protection against fraudulent use of their credit cards by third parties.

We also have security procedures covering the storage and disclosure of your information to prevent unauthorised access to comply with the UK Data Protection Acts of 1984 and 1998. This means that sometimes we may ask you for proof of identity before we disclose personal information to you.

Whilst we have taken all reasonable steps to ensure that the information you provide will be kept in a secure form safe from unauthorised access, the internet is not a secure environment. We cannot guarantee that the information will be secure during transmission to our web server.



It is your responsibility to keep your passwords confidential and use the security devices offered. Our staff would ask you e-mail credit card or other personal information only via the secure site or fax directly to our office. Our security measures depend on you complying with this obligation and we are not responsible for any breach of privacy due to your failure either to keep your passwords secret or to use other security devices correctly. Nor are we responsible for security arising out of intentional and / or unauthorised attempts to access the site, for examples, by computer hackers.





Privacy Policy



We treat privacy very seriously ‚?? this policy will explain how we collect and use your personal information and also how you can limit our use of this information if you choose to do so.

We use the personal information that we collect to identify your personal preferences and match your needs with relevant products and services, and assist in processing any bookings that you make through this site.



Atlantic Tour Operations Limited, its employees, contractors, agents and owners are not responsible for the privacy policies or content of any web-sites which it may link to. Also our ABTA protection does not apply to any NON member ABTA web-site to which we may have a link.



Your Consent



You signify your consent to us collecting and using this information by your use of the web-site. If we change our privacy policy, the changes will be posted here, so that you are always kept informed of how we collect and use the information, and when we would disclose it. Your continued use of this web-site constitutes your agreements to the changed policy.

We may also monitor and / or record your telephone conversation with us for security purposes and to ensure consistent customer service levels (Including for staff training purposes)

Your data controller is : Atlantic Tour Operations Limited

You are entitled to have a copy of your information held by us. If you would like to see this please ask us. We may make a small charge for providing this to you.





How to withdraw your consent:



Please bear in mind that you will be opting out of receiving any information from us. However if you have booked a holiday you will still receive an e-mail confirming your booking details and confirmation and invoice or other related paperwork concerning your holiday including accommodation and ticketing in some cases even if you have exercised your right to opt out of further communications as these are necessary to process your booking.



If you believe for any reason that we are storing details relating to you and that these are incorrect please do not hesitate to contact us at webmaster@suncentre.net



Cookies

Cookies help speed up the booking process so that you do not need to retype the same information again and again. We use cookies to measure site usage such as entry and exits points of visitors, how many people visit a certain section or page and details of searches performed and related information. If you are making a purchase we will also use cookies to keep track of the transaction from one page to the next. Other than this we do not store your password or any other information in the cookie or use it for any other purpose. You can of course set your browser to turn off cookies.





Personal Information Storage



All personal information is stored in secure databases at secure addresses to prevent unauthorised access



Your contact details, which could include your name, address, contact details and credit or debit card details would only be used with regard to your booking. If you wish to be contacted by our company for matters other than your specific booking for example to be kept informed of any special offers or other relevant information we may deem to be of interest to you you can tick the box on the reservations page indicating this.



Data Protection



In the UK we operate strict data protection legislation. We take full responsibility for ensuring that all possible proper security measures are in place to protect your information in accordance with the 1998 Data Protection Act.

With effect from 5th March 2003 the US and UK government, customs and immigration authorities will require access to passenger information by airlines. Other countries may follow suit in the future. Please be aware that any of your information held by the airlines will be available to the authorites . Additionally, where your holiday is outside the European Economic Area (EEA) controls on Data protection in your destination may not be as strong as the legal requirements in the UK. We will not however, pass on any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give us such as details of any disabilities or dietary / religious requirements. (if we cannot pass this information to the relevant suppliers, whether in the EEA or not , we cannot provide your booking. In making this booking, you consent to this information being passed onto the relevant persons).

Any changes to the Privacy Policy will be made to this page.